Phone Systems Tailored For Your Unique Business Needs
Need a comprehensive Telecoms system solution designed exclusively for your business?
Allow us to explore and tailor a solution meeting your specific business requirements.
One of the common goals of running a business is to provide high-quality service while keeping costs down.
To meet this objective, many organizations are switching from traditional Telco phone lines to Voice over Internet Protocol (VoIP) lines to lower their monthly phone bills.
Switching to VoIP is advisable if your business spends regularly on calls, whether it is calls to local areas, nationally, internationally or conferences with partners locally and abroad. Per second billing is applicable and some service providers even offer FREE on-network (network to network) calls.
The majority of VoIP service providers offer extremely competitive call rates saving businesses thousands in call charges monthly!
-Allow us to find the right solution and service provider to maximize your cost saving!
It is also helpful and advantageous to make use of a VoIP phone system as opposed to that of a traditional PBX Digital system, adding improved productivity, flexibility, scalability and mobility to your business. Switching to a VoIP PBX solution opens up a whole new arena for the application of Unified Communications, ultimately enhancing the quality of your customer service, increasing productivity and reducing costs.
VoIP: A Complete Guide For Beginners
What is VoIP?
VoIP simply stands for ‘voice over internet protocol’. So instead of calls going via hard-wired copper cabling, your calls are converted to data and are transmitted over the data network or internet.
The VoIP cloud / Hosted Solution
The term “cloud” or “hosted” simply means that all your data is stored automatically on the internet through a service provider, onto a remote server. With Provcare we are able to migrate your entire telephone system into a VoIP ‘cloud’. You’ll see a massive improvement in your telecom system’s flexibility, mobility and efficiency. With Cloud solutions, there is no onsite PBX hardware at all, besides the user telephone handsets.
Ethernet connection
Instead of traditional handsets that plug into the Copper Telco cable network via physical hardwiring at traditional wall boxes, your VoIP digital handsets simply plug into any ethernet wall box/port to connect directly to the onsite network, or directly to the internet and or the VoIP ‘cloud’.
Flexible and portable
VoIP allows users the ability to manage calls across multiple devices, users are able to move with their handset or device anywhere within the network, and with a whole host of facilities and options, your VoIP system is ultimately flexible. When you add new staff members, their instruments can be preconfigured, and allocated and they can simply plug their VoIP phone into any available ethernet port on the network.
Mobile integration
You can integrate your company’s mobile smartphone handsets into your VoIP system too. As long as they can get onto the internet via their phone network or using WIFI they can log into your registered VoIP network. You can even make calls from your office PC or Mac using a VoIP computer headset that plugs into your computer via USB or Bluetooth, or via a compatible downloaded SoftPhone App.
Online dashboard
This added functionality is available with cloud solutions, allowing each user the unique ability to view through an online ‘dashboard’ their own extension configuration and make day-to-day feature changes and alterations to enhance their productivity.
On-site PBX VoIP Solution
An on-site or on-prem PBX solution is a telephone system installed on-site within a business or enterprise. This type of solution is usually a hardware base piece of equipment, however there are also software solutions available.
External Lines
Old Technology – There are three types of external lines, analog (standard landline), BRI (Basic Rate ISDN) and PRI (Primary Rate ISDN). The new technology is VoIP (Voice Over Internet Protocol).
