Essentially, both can be used to make and receive phone calls, however, a VoIP phone service brings many advantages over a traditional PSTN ‘fixed’ landline. The most significant difference is that VoIP calls can be made from anywhere that has an internet connection. This means you can take your VoIP handset (or laptop/mobile app) to any part of the world and make/receive calls at no extra cost, making staying connected accessible.

VoIP is efficient, scalable, flexible and multi-functional too. Adding call features that used to only be available with high-end PABX solutions. Now there’s no longer a requirement for expensive equipment with physical limitations.

Unfortunately not, the old traditional analog telephone handsets will not connect or function on a VoIP system or line. A new IP Telephone Instrument will need to be purchased if not supplied.

VoIP phone calls use less bandwidth than surfing the internet, so unless you’re running a really slow connection, VoIP won’t affect it.

We recommend an allowance of 4Mbps dedicated bandwidth for stable high-quality VoIP calls, as other programs such as browsing, email and streaming on your network use bandwidth at the same time.

Yes, moving your existing phone numbers to VoIP is a simple process that we manage for you, ensuring it’s quick and easy with no downtime.